For any questions related to changing or deleting your data, financial information or advertisements on Infobel :

Please click here

I am a developer or publisher and would like to test the Infobel data for my mobile application, website or online services. How can I do this?

You can test Infobel data via our Infobel Pro platform, by using counts (request a count here) or by downloading a sample.

I am a marketeer and would like to test the data for my prospect on marketing and customer files. How do I do this?

You can submit your data and receive a free audit or ask for a file sample.

In which countries are these Infobel services available?

To find out which countries are covered by Infobel, please click here.

If this does not answer your question, please contact us.

Does Infobel have geolocation data?

Yes, we have geolocation data in 51 countries.

If this does not answer your question, please contact us.

Does Infobel have businesses' financial data?

Yes, Infobel has financial information for all countries and provides you with data such as turnover, number of employees set-up date, etc.

If this does not answer your question, please contact us.

Can Infobel data be traced over time?

Yes, all Infobel data is time-traceable. Each piece of data has a universal identifier and a timestamp that establishes the date at which the record was created, deleted, edited, etc.

If this does not answer your question, please contact us.

Does Infobel comply with data protection laws?

Yes, the databases managed by Infobel are the subject of declarations (data protection, telecom regulators, telecom ombudsmen, etc.). This means that any person who asks may exercise their right to view, remove, amend or add data in accordance with the law. Any companies processing automated data on databases that we provide or sell to them are also required to observe the data protection laws in the same way as Infobel. In other words, Infobel's compliance with the law does not exempt its customers from complying with it.

If this does not answer your question, please contact us.

How can I advertise on Infobel?

You can advertise on Infobel by making an offer using Google's AdWords, AdExchange services or similar services. Please click here for further information.

If this does not answer your question, please contact us.

Can you enhance my B2B/B2C customer databases? In which countries, and with what information?

We deal with B2B and B2C telephone data enhancements. In most countries of the world we provide the following information for B2B: national number, legal form, date established, business code and description, language(s), turnover and number of employees. In Belgium we also provide non-marketable DNCM (Do Not Call Me) flag, SEO flag, and import/export flag. For B2C in Belgium, we provide the following: date of birth, income group, language(s), and non-marketable DNCM (Do Not Call Me) flag.

If this does not answer your question, please contact us.

Can I enhance my databases (B2C or B2B) automatically? In which countries?

Yes, for B2B it is possible to do this directly from the Corporate website, by batch or by transaction. B2C enhancements must go through a commercial contact in order to clarify the need and the nature of the input/output enhancement (often variable from one customer to another).

If this does not answer your question, please contact us.

What is your quality guarantee in the event of an error?

Our company is a member of the BDMA (Belgium Direct Marketing Association) and SIINDA (Search and Information Industry Association). As a member of these associations, we guarantee compliance with their codes of conduct. We also toor the LMTI pledge ( Local Marketing Transparency Inititative).

If this does not answer your question, please contact us.

I would like to carry out a B2C/B2B telemarketing campaign. What information can you provide? How often can I obtain data updates?

For B2B, it is possible to select the following information: geographic area, number of employees, turnover, website, SEO, language(s), business sector, legal form, etc. For B2C, it is possible to select the following information: age, household composition, language(s), car owner, type of vehicle, landline telephone subscribers, cellphone subscribers, Internet subscribers, heating system used, cable television subscribers, income, type of house, garden, owner, tenant, house moves and changes of address, geographic area, town, region, and population density. Infobel also has landline and cellphone numbers, and filters the numbers on the DNCM (Do Not Call Me) list free of charge (in Belgium only). You can do updates every month, quarter, six months or once a year.

If this does not answer your question, please contact us.

Do you have mobile numbers available? If yes, in which countries? Are these numbers an optional extra?

Yes, we have more than 25 million mobile numbers; the list of countries can be found below. These phone numbers are part of the standard deliveries in case of deduplication, but have a specific price for marketing. For further information, please contact us.

How many e-mail addresses do you have and in which countries?

The information is available and in real time for each countries. Click here.

If this does not answer your question, please contact us.

What are the delivery timeframe for a count? For a database?

All the counts that are not listed on the Infobel Corporate site are avalaible as the standard deliveries are available within three working days.

If this does not answer your question, please contact us.

There is a service interruption - who can I contact?

Please contact us

Who can I contact in the event of connection / slow network issues?

First of all check that the connection problem is not linked to your provider. If not, get in touch using the following contact form.

I'm a developer and unable to carry out operations in Infobel Pro and Presence Management. Who should I contact?

Please contact us.

Help needed ?

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